Who We Are
CTC TeleFund is a registered, bonded, and licensed fundraising call center supporting nonprofit organizations nationwide. We combine 30+ years of experience with a measurable, analytics-backed approach — so campaigns raise more without sacrificing trust.
We act as an extension of your team: representing your mission with integrity, empathy, and professionalism. Our callers are trained fundraisers — not script readers.
Our Ethos
Conference conversations are quick — here’s what matters most about how we operate:
- Donor-first. Every interaction reflects your brand and respects your community.
- Compliance built-in. Registered, bonded, and licensed with multi-state experience.
- Accountability. Clear KPIs, transparent reporting, and fast feedback loops.
- Craft + data. Fundraising skill paired with testing, segmentation, and optimization.
What We Do
We provide end-to-end fundraising support across the full campaign lifecycle — from strategy and scripting to execution, reporting, and optimization.
Outbound Fundraising Calls
- Renewals, lapsed reactivation & acquisition
- Upgrade ask-array strategies
- 10–20% more contacts/hour
Inbound Call Handling
- Donor support & donation processing
- Professional, empathetic representation
- Comprehensive inquiry reporting
Text Messaging
- Personalized SMS appeals & reminders
- High open rates, instant delivery
- Compliant opt-out management
Campaign Support
- Script development & testing
- Data hygiene & phone appending
- KPI reporting you can act on
How We Work
Every engagement is backed by our Solutions Framework — a structured approach that drives results before the first call is made.
Strategy
Define goals, audiences, timing & channels
Analysis
Segmentation, ask arrays & data quality
Connect
Donor-first messages that inspire action
A Great Fit If You…
- Need higher fundraising ROI — and want to understand why results change.
- Want a partner who’s responsive and easy to reach (no ticket queue).
- Care deeply about donor experience and brand reputation.
- Prefer one accountable team across calling, inbound handling, and text.